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Order Processing Time: After receiving your order and successful payment confirmation, we will process and prepare your order for shipment. Our standard order processing time is usually within 14 business days. Please note that during peak seasons or promotional periods, order processing times may be longer. We will notify you if there are any significant delays in processing your order.
Shipping Methods and Carriers: We offer various shipping methods to ensure a convenient and reliable delivery of your purchased products. The available shipping options will be displayed during the checkout process. The shipping carrier may vary depending on your location, the shipping method selected, and the size or weight of the package.
Shipping Rates and Delivery Timeframes: Shipping rates and delivery timeframes are calculated based on the shipping destination, shipping method selected, and the weight or dimensions of the package. The applicable shipping rates will be displayed during the checkout process, and the estimated delivery timeframe will be provided. Please note that delivery timeframes are approximate and may vary due to factors beyond our control, such as customs delays or unforeseen circumstances.
International Shipping: We offer international shipping to select countries. However, please be aware that international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the shipping charges at checkout. Please check with your local customs office for information on these fees before placing an order.
Order Tracking: Once your order has been shipped, we will provide you with a tracking number or a link to track your package. You can use this information to monitor the progress of your shipment. Please note that tracking updates may take some time to appear in the system after your order has been shipped.
Shipping Address: It is your responsibility to provide us with accurate and complete shipping information, including the recipient's name, shipping address, and contact details. We will not be held liable for any delays or misdeliveries resulting from incorrect or incomplete shipping information provided by you.
Shipping Restrictions: Some products may be subject to shipping restrictions or regulations imposed by certain countries or shipping carriers. If any restrictions apply to the products you have ordered, we will notify you promptly and work towards finding a suitable solution.
Damaged or Lost Shipments: In the event that your shipment arrives damaged or is lost during transit, please contact our customer support within 2 days of receiving the package. We will work with you to resolve the issue and initiate any necessary claims or investigations with the shipping carrier.
Changes to Shipping Policies: We reserve the right to modify or update these Shipping Policies at any time without prior notice. The revised policies will be posted on our website, and any changes will apply to all orders placed after the updated policies are posted.
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order